Privacy Policy

KG991 Privacy Policy – How your information is collected and kept secure

Your personal information is a trust you place in us. This page explains — in plain English — what information you provide at KG991, why it's collected, where it's stored, and how it's kept secure.

Last Updated: June 2026  ·  Version 3.5
Our Core Privacy Commitment
  • Your data is never sold to third parties
  • All data secured with 256-bit SSL encryption
  • You Have the Right to Delete Your Data
  • Regular third-party security audits are conducted
  • GDPR and international standards are followed
SSL Encryption256-bit protection
Never SoldNo Third Parties
Regular auditsIndependent security testing
Your ControlDelete Anytime

How we protect your information

The six core pillars of KG991's privacy protection

End-to-end encryption

Every piece of data you send to kg991 is protected with 256-bit SSL encryption. This banking-grade security ensures that no one can intercept or read your information in transit.

Maximum Security
Secure Data Storage

Your data is stored in internationally certified data centers with 24/7 monitoring and active firewalls. Unauthorized access is completely prevented.

International Standards
Never sold to third parties

Kg991 will never sell your name, phone number, address, or transaction details to any advertising company or third party — that is our firm commitment.

Commitment
Special Protection for KYC Data

Sensitive documents such as national ID cards and passports are stored in a separate encrypted storage system, accessible only to authorized verification staff.

Additional Security
Independent security audit

Every six months, independent third-party cybersecurity experts audit KG991's systems, identify any vulnerabilities, and ensure they are remediated.

Regular Audits
Your Control

You have the right to view, correct, or request deletion of your personal data at any time. This right belongs to every member, and KG991 will provide full cooperation.

Your rights
01

What Types of Information We Collect

KG991 collects certain information to provide you with our services. This data falls into two categories — information you provide directly, and information collected automatically.

Information You Provide Directly

Data type When it is collected Mandatory?
Name & Date of Birth At Registration Yes
Mobile Number & Email Address At Registration Yes
National ID / Passport During KYC Verification On Withdrawal
Payment Method Details On first transaction Yes
Address During KYC Verification Optional

Automatically collected data

  • IP address & device type – for security and fraud prevention
  • Browser Type & Operating System – For technical support purposes
  • Login time, session duration, and pages visited — used to improve our service
  • Betting History & Game Activity – For Account Management
02

Why We Collect This Information

Kg991 only collects information that is strictly necessary, and every piece of data has a specific purpose. Collecting data without a clear reason goes against our policy.

  • Identity Verification & Age Confirmation – To comply with our 18+ policy
  • Account Management & Transaction Processing
  • Anti-money laundering & fraud prevention
  • Providing Customer Support and Resolving Issues
  • Responsible betting monitoring & support
  • Compliance with Legal and Regulatory Obligations

Our policy: We never share your information with third parties for marketing or advertising purposes. You can opt out of KG991's own promotional communications at any time through your account settings.

03

How Your Information Is Used

Kg991 uses the data it collects solely for the purposes listed below. Each use is specific and limited.

Primary use

Your registration details are used to manage your account. Your mobile number is used for transaction confirmation and security verification. Your email is used for important notifications and password recovery.

Analytics & Improvement

KG991 continuously improves the platform by analyzing user behavior. This analysis is always conducted at an aggregate level, never individually — meaning your identity is never singled out.

Security Monitoring

Unusual activity is detected using login data and IP addresses. Any suspicious login attempt or fraud is flagged automatically, and you will be alerted immediately.

Plain & Simple: kg991 does not build psychological profiles from your betting history or share this information with advertisers.

04

Third Parties & Data Sharing Policy

KG991 may share certain information with selected third parties under limited and controlled circumstances. Any such sharing is strictly need-based and governed by rigorous confidentiality agreements.

Who we may share your data with

  • Payment Processors – Only the information necessary to verify and complete transactions
  • KYC verification service – Identity document details for verification purposes only
  • Game software providers – Limited data shared solely for gameplay operation
  • Legal Authorities – Only when required by legal order or investigation

Never Shared With

  • Advertising Companies or Marketing Agencies
  • Data Brokers or Information Resellers
  • Competing Betting Platforms
  • Any party without your prior consent
05

Cookies Policy

KG991 uses cookies to enhance your browsing experience and ensure the site functions properly. Cookies are small files stored in your browser.

Disabling Cookies: You can disable cookies through your browser settings, though this may limit certain features. To opt out of analytical cookies, visit your site settings.

06

Data Retention Period

KG991 does not retain any data longer than necessary. Each type of information has a defined retention period and is automatically deleted once that period expires.

Data type Retention Period Reason
Account Information 5 Years After Account Closure Legal obligation
Transaction Records 7 Years Compliance with Financial Regulations
KYC Documents 5 years Regulatory Obligations
Game History 3 years Dispute Resolution
Support conversations 2 years Service improvement
Log Files 6 Months Security Analysis
07

Your Privacy Rights

KG991 follows international privacy standards, and every member holds the following rights — all free of charge and exercisable at any time.

Right to access

You may request to view the information kg991 holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information at any time.

Right to Deletion

You may request deletion of your data at any time, except where retention is required by law.

Right to object

You have the right to object to the use of your data for specific purposes.

Right to Access

You may request a digital copy of your data in a portable format.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be restricted.

How to Submit a Request: Email us at support@kg991.net and clearly state which right you wish to exercise. kg991 will typically respond within 30 days.

08

Technical Security Measures

KG991 employs industry-leading security technology to protect your personal data. Our security team monitors the system around the clock, 24/7.

  • TLS 1.3 / SSL: All data transfers are secured with the highest level of encryption
  • Two-Factor Authentication (2FA): Additional security layer for your account
  • DDoS Protection: Advanced Technology to Protect Against Site Attacks
  • WAF (Web Application Firewall): Firewall to Block Cyberattacks
  • Regular penetration testing: Independent cybersecurity audits conducted every six months
  • Encrypted backups: Encrypted copies of data stored across multiple secure locations
09

Privacy Policy Update Notifications

Kg991 may update this Privacy Policy from time to time. Prior to any significant changes, advance notice will be sent to your registered email and mobile number. Minor updates will be highlighted with a red banner on the page indicating the new version.

Continued use of KG991 after a new policy takes effect will be considered acceptance of that policy. If you do not agree with the changes, you may request account closure.

10

Contact & Complaints

If you have any questions, concerns, or complaints regarding privacy, please get in touch with us. We are always ready to help.

Email supportsupport@kg991.net
Response TimeWithin 30 Days

Frequently Asked Questions

Common Questions About Privacy & Using KG991

No, opening an account on KG991 is strictly prohibited for anyone under the age of 18 — this is one of our most firmly enforced rules. Date of birth is required at registration, and age is verified during KYC through a national ID or passport. If an underage account is discovered at any point, it will be closed immediately and all transactions cancelled. Parents or guardians who become aware of a minor's account can report it directly to support@kg991.net. KG991 is fully committed to protecting minors.

Yes, KG991 offers betting on far more than just cricket — football and many other sports are covered too. For football, you'll find matches from the English Premier League, Spanish La Liga, UEFA Champions League, and Bundesliga. There are also betting markets for tennis, basketball, badminton, volleyball, handball, and esports. Football markets typically include match winner, over/under goals, both teams to score, handicap, and correct score. Visit the Sports Events page to see all live and upcoming matches.

Your data is in safe hands

Play on KG991 with peace of mind – security is our responsibility

World-class security, Bangla-language support, and instant payments — all in one place.

বাংলা